Call Center Services

Overview

24-hour Call Centre services

Legendary BPO is dedicated to get your brand to reach new markets by providing excellent customer support, follow ups, feedbacks and much more. Our clients are 24/7 available to manage and deal your customers no matter they are in the country or outside the country. Basically by providing an online presence to your business we manage all the processes of phone, web and email. We also help your brand to stick to the present customers to retain them and thus we are helping brands through the whole process of selling. By availing our services, your OPEX (operating cost) will be minimized to a greater extent and thus maximizing profits.

Inbound Call Centre Services

As our Call Centre minimize the staffing for your brand and thus for making calls to your customers becomes our responsibility. We make customized calls required by you. We cover all the categories of inbound call services and are aimed to provide our clients more profits and loyal customers. Here we got you covered regarding services like phone answering, order processing, order dispatching, and helpdesk services. Direct marketing response, Recall services, Appointment management, live chat, virtual receptionist, after hours’ support etc.

Outbound Call Centre services

Yes, outbound call services mean you don’t have to make calls we will do the job for you. Our team have excellent agents that do the proper market research and analyzes which market in which you should throw your brand and explaining you the perfect strategies by practically implementing them. We make calls for both the niches B2B and B2C. Our agents are trained to analyze the customer; they know how to convince them when to make offer and how to close the deal and what’s the right process to follow up.

Telemarketing

Our outbound services include Telesales, Telemarketing, Market research, Appointment setting, Lead generation and qualification, Market research and data collection, licensed insurance sales, mystery shopping, payment protection program sales, warranty program sales.

"Member Support Services"

Our Agents are talented at serving individuals, clients and Clients giving new part enlistment, welcome calls, item selection move outs, client benefit, arrange passage, account administration, occasion enrollment, membership restorations, maintenance and the sky is the limit from there

"We Makes a difference"

Whatever you do, anyway you do it, our Agents will reflect your image and culture conveying proficient, quality administration at a small amount of the cost of dealing with your program inside. With more than 35 long stretches of industry encounter, we have broad ability taking care of an assortment of inbound and outbound call types. Dont see what you are looking for? Get in touch with Us or Request A Quote to investigate how The LegendaryBPO can give call focus outsourcing solutionsto address your issues.



We provide versatile call handling services

  • Gifted Agents

    Our Agents are gifted in furnishing Level 1 technical support with heightening to Level 2 or an inner group when justified. Our group helps with username/secret word reserts, case ticketing, IT ticketing, web navigation assistance, information administration, troubleshooting and general technical support.

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